Shipping Policy

At Our Little Sparkle, every order is handmade with love, care and a little extra sparkle. We want your beautiful creations to arrive safely and be ready to enjoy, so please take a moment to read our shipping policy before placing your order.

✨ Order Processing & Preparation

As all our products are handmade and personalised, please allow time for your order to be carefully created and prepared for shipping.

Processing times may vary depending on the product, customisation requirements and the number of orders we are receiving. Estimated processing times will be communicated where possible.

Please note that processing time is separate from shipping and delivery time.

📦 Shipping & Delivery

Our Little Sparkle is based in Australia and offers shipping within Australia.

Once your order has been completed, it will be carefully packaged to help protect your personalised item during transit.

Delivery timeframes depend on the shipping provider, your location and any unexpected postal delays. Any delivery estimates provided are a guide only and are not guaranteed.

💌 Shipping Costs

Shipping costs will be confirmed at checkout or communicated before your order is finalised.

Shipping charges may vary depending on the size, weight and destination of your parcel.

🔍 Tracking Your Order

Where tracking is available, tracking details will be provided once your order has been dispatched.

Please allow time for tracking information to update after your parcel has been lodged with the shipping provider.

🎀 Handmade & Customised Products

Every Our Little Sparkle creation is made with care and attention to detail. As our products are handmade and personalised, slight variations may occur.

Please ensure that all personalisation details, including names, spelling and design choices, are correct before confirming your order.

🚚 Delays, Lost or Damaged Parcels

Although we take care when packaging your order, delays and unexpected issues can occasionally occur during transit.

If your parcel appears to be delayed, lost or arrives damaged, please contact us as soon as possible with your order details and any relevant photos. We will work with you and the shipping provider to help resolve the issue.

Our Little Sparkle is not responsible for delays caused by shipping providers or circumstances outside our control.

🏡 Incorrect Shipping Addresses

Please double-check that your shipping address is correct before placing your order.

If you notice an error, contact us as soon as possible. We cannot guarantee that address changes can be made once an order has been dispatched.

Additional shipping charges may apply if a parcel needs to be resent due to an incorrect address supplied by the customer.

💖 Thank You for Supporting Our Small Business

Thank you for choosing Our Little Sparkle and supporting our small business. Every order means so much to us, and we cannot wait for you to receive your special little piece of sparkle!

Made with love, finished with sparkle. ✨

Our Little Sparkle reserves the right to update this policy when necessary